DOTEFO · CUSTOMER INFORMATION

Contact Dotefo

We’re here to help with products, orders and your account.

1. Customer support

Email: support@dotefo.shop

Contact us for help choosing a product, placing an order, delivery questions, account access, reviews or Share & Earn. We dispatch from Kochi and offer delivery within India.

2. Order enquiries

Include your order number, the email used for the order and a short description of the issue. For a damaged or incorrect item, clear photos can help us understand what happened. Never send your password, one-time verification codes or full card details.

3. Privacy requests and complaints

You can also use support@dotefo.shop for privacy requests, corrections or complaints. We may ask for information needed to verify your identity or locate the relevant order.